Join Our Team

Build a rewarding career while making a real impact on food waste and community welfare. We offer competitive salaries and comprehensive benefits.

Why Choose Second Serve?

Join a mission-driven company that values its employees and offers excellent career opportunities

Health & Wellness

Comprehensive health insurance, dental, and vision coverage for you and your family

Flexible Scheduling

Work-life balance with flexible hours and remote work options where applicable

Professional Development

Training programs, certifications, and career advancement opportunities

Employee Perks

Free rescued meals, transportation allowances, and team building events

Paid Time Off

Generous vacation policy, sick leave, and public holiday pay

Impact Work

Make a real difference in your community while earning a competitive salary

Open Positions

Join our growing team of food rescue professionals

Food Collection Coordinator

Full-time
$55,000 - $65,000
Melbourne, Sydney, Brisbane

Manage relationships with restaurant and supermarket partners, coordinate food collection schedules, and ensure quality standards.

Requirements:

  • 2+ years experience in logistics or operations
  • Valid driver's license and reliable vehicle
  • Food safety certification (or willingness to obtain)
  • Strong communication and organizational skills
  • Flexible schedule including evenings and weekends

Key Responsibilities:

  • Build and maintain partnerships with local food businesses
  • Schedule and execute daily food collection routes
  • Conduct quality checks and ensure food safety compliance
  • Train and supervise collection team members
  • Maintain accurate records and reporting

Delivery Driver

Part-time / Full-time
$22 - $28 per hour
All major cities

Deliver rescued meals to customers using our efficient route system, ensuring timely and safe delivery of food packages.

Requirements:

  • Clean driving record and valid license
  • Own insured vehicle or willingness to use company vehicle
  • Physical ability to lift up to 20kg
  • Customer service experience preferred
  • Smartphone for app-based delivery system

Key Responsibilities:

  • Execute daily delivery routes efficiently
  • Maintain food temperature and quality during transport
  • Provide excellent customer service
  • Update delivery status in real-time
  • Handle cash and card payments when required

Operations Assistant

Full-time
$45,000 - $52,000
Sydney, Melbourne

Support daily operations including inventory management, quality control, and customer service in our distribution centers.

Requirements:

  • High school diploma or equivalent
  • Previous experience in warehouse or food service
  • Strong attention to detail
  • Basic computer skills
  • Food handling certification preferred

Key Responsibilities:

  • Sort and organize rescued food items
  • Conduct quality inspections and safety checks
  • Prepare orders for delivery
  • Maintain clean and organized workspace
  • Assist with inventory tracking and reporting

Community Outreach Specialist

Full-time
$50,000 - $60,000
Remote / Field work

Develop relationships with community organizations, promote Second Serve services, and identify areas of greatest need.

Requirements:

  • Bachelor's degree in social work, marketing, or related field
  • 3+ years experience in community engagement
  • Excellent presentation and communication skills
  • Understanding of food insecurity issues
  • Bilingual capabilities preferred

Key Responsibilities:

  • Identify and engage with community partners
  • Present Second Serve services to potential customers
  • Organize community events and awareness campaigns
  • Collect feedback and conduct needs assessments
  • Develop educational materials and resources

Quality Control Inspector

Full-time
$48,000 - $55,000
All distribution centers

Ensure all rescued food meets safety and quality standards before distribution, maintaining Second Serve's reputation for excellence.

Requirements:

  • Food science degree or equivalent certification
  • Food safety and HACCP knowledge
  • 2+ years experience in food quality control
  • Strong analytical and problem-solving skills
  • Ability to work in cold storage environments

Key Responsibilities:

  • Inspect all incoming rescued food items
  • Conduct temperature and freshness assessments
  • Document quality control procedures
  • Train staff on food safety protocols
  • Maintain compliance with health regulations

Customer Service Representative

Part-time / Full-time
$20 - $25 per hour
Remote

Provide excellent customer support through phone, email, and chat, helping customers with orders and addressing concerns.

Requirements:

  • High school diploma or equivalent
  • Previous customer service experience
  • Excellent verbal and written communication
  • Computer proficiency and typing skills
  • Empathy and patience when dealing with customers

Key Responsibilities:

  • Handle customer inquiries and complaints
  • Process orders and payment issues
  • Provide information about services and policies
  • Maintain accurate customer records
  • Escalate complex issues to supervisors

Questions About Working With Us?

Our HR team is here to help with any questions about positions, benefits, or the application process.

Call Us

1-800-CAREERS-SS

Email HR

careers@secondserve.org

Office Hours

Mon-Fri, 9AM-5PM AEST